Privacy Policy

Edenwear is committed to helping you make the most of your time on the Internet within a trusted environment.

This privacy policy discloses how we collect, protect, and use information gathered about you on this website . We hope that this disclosure will help increase your confidence in our site and enhance your experience on the Internet.

Why do we collect any information?

We only collect specific user information under 2 conditions:
i) when you order items from us we need to know where they are to be delivered. We also keep a register, that you may view at any time, of all items purchased through us. ii) if you wish to receive our newsletters, we need your details in order to send them to you.

Information collected from you with technology

When you visit our website we try to ascertain your Internet Protocol (IP) address. We do this so that we can show international visitors our garments in their local currency as well as the price in South African Rand (ZAR). We do not retain this information and it is used solely for the purposes of enhancing your experience on our website.
Other than this, we do not and will not collect any information other than that you will have supplied if you have registered with us.

What are cookies and how does Edenwear use them?

Cookies are pieces of information that a Web site sends to your computer while you are viewing the web site. These pieces of information allow the web site to remember important information that will make your use of the web site more useful. Edenwear and other web-site owners use cookies for a variety of purposes. For instance, we use encrypted cookies to retain your logon identity as you move around the site. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so you should look at your browser help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your web experience more efficient - like the features mentioned above -- and some of our services will not function properly and in certain circumstance you may even experience errors while browsing. We do not install cookies that track you in anyway once you have left our site.

How does Edenwear use the personally identifiable information that has been collected?

We use personally identifiable information in a limited number of ways. We use the information to enable us to help ascertain our customer and news list numbers. We use your information if you buy anything from us so that we may contact you should there be any questions regarding it and also where to ship the item to. Information we collect is used to send you e-mail updates and newsletters about our site - if you have allowed this

Does Edenwear share information with other companies or organisations?

No. If a situation ever arises whereby we feel there is a need to share your information and that this need is for your benefit, then your explicit permission would have to be sought and granted in order for this to occur.

What choices do I have about Edenwear collecting and using my information?

Once you have registered with us you have the opportunity at anytime you are logged on to prevent e-mail communications from Edenwear. You will also be able to respond to an email, by clicking the unsubscribe link at the bottom of the email, and automatically be deregistered from receiving our communications.

What type of security does the website provide?

The importance of security for all personally identifiable information associated with our members is of utmost concern to us. This website employs the latest technology to protect all members' information. There are some things that you can do to help protect the security of your information as well. For instance, never give out your password. Also, remember to sign out of your account and close your browser window when you finish surfing the Web when you are at work or are using a computer accessible to the public, so that other people using the same computer won't have access to your information. When using a publicly accessible computer, do not click the 'remember me' checkbox when logging on.

How can I access my member account information?

If you are a registered member, you can review and update your options from the link we send to you at the bottom of all email communications. You can also access your account information here.

Who do I contact with questions or concerns about this privacy policy?

If you need further assistance, please click here.